The room was spacious, but the hallway had a smoke smell.

Fantastic Breakfast and Comfortable Stay

I had a wonderful stay at this hotel. The room was spacious and featured a cozy sofa, making it perfect for relaxation. Breakfast was a highlight, offering a fantastic selection of fresh, high-quality food. The location was also convenient for our outdoor adventures, however, the WiFi could use some improvement.

The room was nice and spacious, really comfy for a family. I loved the cozy sofa and big TV. It looked clean when we checked in, and the bed was super comfortable. Only issue was a slight musty smell, but it wasn't a big deal. Overall, the setup was good for relaxing after a long day.

The pool offers a nice 3-4 ft. depth, making it perfect for a quick dip or for kids to splash around. Outdoor gas grills with picnic tables available for guests add a communal, enjoyable cooking experience.

I encountered a few hiccups during my stay. The WiFi signal barely registered, making it tough to stay connected. Upon arrival, the AC struggled to get the room warmer than 67 degrees, which wasn’t very comfortable. Additionally, the pancake maker was out of order, and I found myself missing some basic breakfast items like butter and orange juice.

The breakfast spread was top-notch with hot, fresh eats that kept me fueled for exploring. The staff was incredibly friendly, making me feel right at home. Plus, the room was clean and spacious, perfect for winding down after a day of culinary adventures!

We had an awesome trip with friends and absolutely loved the hotel! The swimming pool was well-maintained, perfect for cooling off after hiking the Sugarloaf Mountain, and the breakfast was satisfying with plenty of hot options. Don't miss the Mossy Bluff Trail for some breathtaking views! Overall, it was a great base for our outdoor adventures and laid-back hangouts.

Check-in could have been warmer. the staff seemed a bit distant at first, but it didn't ruin our stay.

Had a great stay at the Holiday Inn Express in Heber Springs. The room felt spacious and plush with a refrigerator and microwave. Breakfast options were delightful. Fresh fruit and quality pastries. Grounds were tidy and well-kept. Staff greeted me with smiles, especially the front desk, they were knowledgeable about local spots. appreciated their friendliness. However, housekeeping could improve. They missed cleaning my room one day, which put a bit of a damper on my experience. Another issue was the noise from the traffic nearby, made it harder to sleep at times. Bed too soft for my liking, left me with some back discomfort. Overall, enjoyed the convenience and comfort but hoped for better housekeeping and quieter rooms.

I really enjoyed my stay! The outdoor pool was perfect for unwinding, and I loved starting my mornings with the complimentary breakfast. Just a heads-up, there was a small issue with the Wi-Fi dropping occasionally, but it didn't ruin my visit. 😄

I had a great stay. The staff was friendly and very helpful. The breakfast offered a big selection and everything tasted fresh. My room was spacious and clean. The location was perfect for outdoor activities. 🏞️

I had a wonderful stay at Holiday Inn Express And Suites Heber Springs, An Ihg Hotel. The room was spacious and comfortable, featuring a cozy sofa and a big TV. The breakfast options were fantastic, with fresh, high-quality choices. The location was perfect for enjoying outdoor activities in nature.

No significant negatives to mention.

good service but needs improvement

The maintenance staff was prompt and helpful when we needed assistance. The front desk staff provided great recommendations for family activities in the area.

The room cleanliness could have been better, as we noticed some areas that were overlooked.

fantastic family-friendly experience with great breakfast options

Our stay was wonderful, with a great breakfast and friendly staff.

Comfortable Stay with Helpful Staff

During our two-night stay, the spacious room and attentive staff made our visit enjoyable. The breakfast spread offered fresh options, which we loved. For anyone needing accessibility, consider requesting a room closer to the elevators for convenience. We appreciated the seamless check-in process and friendly service.